How to fetch plant integration (connector) logs

1. Log in on the plant integration server.

2. Open the folder 'c:/inetpub/myconnector/logs'

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3. Select all .log files and compress them into a .zip file.

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4. Open the browser and browse to https://files.trendminer.com

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5. Log in using your TrendMiner file server credentials. If you don't know these or your credentials are not working, please contact your TrendMiner Customer Success Manager or send a support request to support@trendminer.com

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6. Click on upload.php

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7. Select your .zip file and enter your company or plant name and click 'Send File'.

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