TrendMiner users can take advantage of various support resources, including live chat and eLearning courses.
Support
- TrendMiner in-application Help Center
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In-app chat
- Click the "Chat With Us" button within the TrendMiner Help menu.
- A TrendMiner team member will respond during office hours.
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Doorbell chat at http://www.trendminer.com
- There is a chat icon on the bottom right that can be pressed.
- A TrendMiner team member will respond during office hours.
- Email - support@trendminer.com
Feature Suggestions
• Add a wish via the Help menu in the top bar or click the heart-shaped "Make A Wish" button within the TrendMiner application (old versions).
Email Engagement
- Users will receive our monthly customer newsletter "TrendSetter monthly", highlighting online courses, new functionalities, inspiring case studies...
- Option to subscribe to our “What’s Trending” newsletter (link)
TrendMiner Online Courses
- Basic and more advanced (Essentials) self-paced TrendMiner courses are freely available via https://learn.softwareag.com. The complete course catalogue for TrendMiner can be accessed via this link.
- Available courses:
- TrendMiner TrendHub Basic
- TrendMiner TrendHub Essentials
- TrendMiner ContextHub Basic
- TrendMiner ContextHub Essentials
- Various courses to highlight new functionalities
- Attachment: * TrendMiner support overview.pdf 800 kB Herunterladen