TrendMiner users can take advantage of various support resources, including live chat and eLearning courses.
Support
- TrendMiner in-application Help Center (you're here now!)
- In-app chat
- Click the "Chat With Us" button within the TrendMiner Help Center.
- A TrendMiner team member will respond during office hours.
- Doorbell chat at http://www.trendminer.com
- There is a bell icon on the bottom right that can be pressed.
- A TrendMiner team member will respond during office hours.
- Email - support@trendminer.com
- Phone - 0032 11 263830 (Europe)
Feature Suggestions
• Click the heart-shaped "Make A Wish" button within the TrendMiner application
Email Engagement
- Users will be informed of new features as they are released
- Option to subscribe to our “What’s Trending” newsletter (link)
[Optional] TrendMiner Online Courses
Please check with your CSM if access to the TrendMiner is included in your TrendMiner
license. He/she can provide you with access codes.
- Accessible at https://academy.trendminer.com
- Available courses:
- Basic TrendMiner course (ENG / DE)
- Advanced TrendMiner course (ENG / DE)
- Attachment: * TrendMiner support overview.pdf 800 kB Herunterladen